Use of Personal Information
Superior Labels only uses customer information to fulfill orders. There is no sharing of the information with 3rd parties except as necessary to fulfill orders. There will be no contact from telemarketers; no spam e-mail sent as a result of dealing with Superior Labels.
Information Automatically Logged
IP addresses are collected to help diagnose problems with the web server and to administer the website.
Superior Labels uses online forms for customers to place product orders. Contact information is collected (such as email addresses), as well as financial information (such as account or credit card numbers).
Contact information from the order forms is used to get in touch with the visitor only when necessary.
Financial information that is collected is only used to bill the customer for products and services. To increase protection, credit card information is not kept for more than 30 days after successful completion of an order.
Superior Labels has security measures in place to protect the loss, misuse, and alteration of the information in possession. Rackspace® is used as the Web service provider. Information on the physical security provided can be reviewed at Rackspace.
Superior Labels uses SSL technology during the order entry process to protect credit card information. Credit card information is never sent via e-mail.
Order information is protected by multiple password levels on Superior Labels’ secure server. Orders are downloaded from the website daily, and then erased. Credit card information is deleted from the order system after the order is successfully billed and mailed.
Customers must call Superior Labels at 800-546-9677 to change or modify information previously provided. For security reasons, no online access is available. Customer lists are never sold or rented to others.
Contacting the Website
Any questions concerning this privacy statement, the practices of this site, or dealings with Superior Labels, please contact us.
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